Privacy Policy

Last Updated: July 31, 2026

1. Introduction

This Privacy Policy describes how Room to Grieve (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website and use our services. By accessing our site or submitting information through our forms, you agree to the practices outlined in this policy.

2. Information We Collect

We collect information necessary to provide accurate service estimates, communicate with potential clients, and improve our website.

Personal Information — Name, email address, phone number, physical address, and details about your space or project submitted through our estimate form or contact form.
Project Details — Information you voluntarily provide about the condition, size, or needs of your hoarded space to help us prepare a free estimate.
Usage Data — IP address, browser type, device information, pages visited, time spent on the site, and referring URLs.
Cookies & Tracking Technologies — Used to support analytics tools that help us understand how visitors interact with our website.

3. How We Use Your Information

We use collected information to:

Create accurate free estimates for cleanup services
Contact you regarding your inquiry or project
Provide customer support and respond to questions
Improve website performance and user experience
Analyze visitation patterns through analytics tools
Maintain security and prevent fraudulent activity

We do not sell your personal information.

4. Analytics Tools

We use analytics tools to understand how visitors use our website. These tools may collect information such as:

Pages visited
Time spent on the site
General geographic location
Device and browser type

Analytics data helps us improve our services and website functionality.

5. Sharing Your Information

We may share information only in the following situations:

Service Providers — Trusted partners who assist with website hosting, analytics, or communication tools.
Legal Requirements — If required to comply with applicable laws or protect our rights.
Operational Necessity — When needed to deliver requested services (e.g., scheduling, communication).

We do not sell or rent personal information to third parties.

6. Cookies & Tracking

Cookies help us analyze site traffic and improve user experience. You may disable cookies through your browser settings, though some features may not function properly.

7. Data Protection & Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no online transmission is completely secure.

8. Your Rights

Depending on your location, you may have rights such as:

Accessing the personal data we hold
Requesting corrections or deletion
Opting out of marketing communications
Requesting a copy of your data
Restricting certain processing activities

Colorado residents have additional rights under the Colorado Privacy Act (CPA), including the right to opt out of targeted advertising and certain data uses.

9. Third‑Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Room to Grieve does not knowingly collect information from children under 13. If you believe a child has submitted personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent changes.

12. Contact Us

For questions or requests related to this Privacy Policy, contact us at jen@roomtogrieve.com or {720) 588-4547.